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The order of 2 computers (ProMagix HD80A - ThreadRipper 2) was placed on 8/27/2018 and was delivered on 09/20/2018 by UPS. They were smoking out of the box, releasing toxic chemicals. I contacted tech support, waited for 30minutes and they hung up on me. I then...
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Company wrote 0 private or public responses to the review from Oct 27.
#1389783
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I offered to take verbal instructions just to find my drive partitions but the representative insisted on using Team Viewer. I have 2 downloads of that program and he said the one I opened was too recent for Velocity Micro's systems (!). OK fine but to access the...
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Company wrote 0 public responses to the review from Oct 18, 2016.
#939076
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It was a great computer until it got a virus. I spent $450 with two different companies trying to get it fixed once the virus was removed. The company is very difficult to deal with. They want you to send the computer to them and be without one for two weeks, plus...
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Company wrote 0 public responses to the review from Nov 01, 2013.
Anonymous
Anonymous

Please see the 2 previous comments for an ideal on my thoughts regarding this complaint. I am on my second computer from Velocity Micro and I have had nothing but absolutely ...

Anonymous
Anonymous

This is not the problem of VM. If you have a virus, it is your responsibility. No manufacturer warrants against you downloading or otherwise getting a virus. It is also not...

#455411
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Velocity Micro - Mandatory 15%restocking fee +returnshipping charges for DOA laptop
My fresh out of box VelocityMicro laptop crashdumped and,I wanted it fixed, only certain hours on M-F to talk to tech support(nice enough guys)who I had to wait on hold....for. If your laptop needs an new HDD right out of the box, like mine did, and you decide you want...
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Company wrote 0 private or public responses to the review from Aug 13, 2013.
#438845
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Ive been having problems with my computer for a while now relating to god knows what or why. ive contacted support now maybe 6 different time(most for different reasons), and only once did have my problem resolved(computer wouldnt sleep). They dont want to do anything...
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Company wrote 0 public responses to the review from Jun 28, 2013.
#424367
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I purchased 5 tablets for Xmas presents. not to expensive but $100 a piece. I started Xmas in October so velocity mcro policy is over 60 days u pay shipping if there's a problem.opened tablet screen did not work. Called was told I had to send a copy of my reciept 3...
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Company wrote 0 public responses to the review from Jan 11, 2013.
Anonymous
GPTDesign

Appreciate the review. I was thnking of buying 3 or 4 computer systems for my office from Velocity as I live in Richmond where one of their offices is but after seeing the 6...

#374304
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follow up, received gamer comp. in non-working order & didn't work after receiving 5 wks. latter. wasn't told as to what caused these problems. had to learn by doing. installed a hrd. drv. lite on front pannel, rewired (1) fan to show rpm's, learned how to chg. bios...
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Company wrote 0 private or public responses to the review from Mar 12, 2012.
Anonymous
Tamika

Very pissed have been trying to get in touch with someone for a year now. My son recieved a tablet for christmas for the product to mess up a week later. Here it is 11 months ...

#304175
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thinking of purchasing a gaming computer do not consider a velocity micro . read a review before i made purchase of $3k z55 gamer in which the person was totally unhappy (thought maybe a isolated case) wrong had similar problems: upon arrival no picture sent unit back...
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Company wrote 0 private or public responses to the review from Oct 03, 2011.
#265773
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was unable to view monitor on new velocity micro z55 $3,000 computer. had to return after velocity approval asap. waite 5 wks. & still was not informed as to what the problem was and per tech instructions i had to re-install oem software/drivers. eventually...
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Company wrote 0 private or public responses to the review from Dec 16, 2010.
Anonymous
butch cardi

follow up: i do not want to put velocity out of business but they do need to make changes necessary for the cost of their product. anyone who is serious about purchasing a m...

#211782
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Contact Velocity Micro

Mailing Address:
Velocity Micro
7510 Whitepine Road
Richmond, VA 23237
Phone:
(800) 303-7866
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