The order of 2 computers (ProMagix HD80A - ThreadRipper 2) was placed on 8/27/2018 and was delivered on 09/20/2018 by UPS. They were smoking out of the box, releasing toxic chemicals. I contacted tech support, waited for 30minutes and they hung up on me. I then...Read more
Company wrote 0 private or public responses to the review from Oct 27.
I offered to take verbal instructions just to find my drive partitions but the representative insisted on using Team Viewer. I have 2 downloads of that program and he said the one I opened was too recent for Velocity Micro's systems (!). OK fine but to access the...Read more
Company wrote 0 public responses to the review from Oct 18, 2016.
It was a great computer until it got a virus. I spent $450 with two different companies trying to get it fixed once the virus was removed. The company is very difficult to deal with. They want you to send the computer to them and be without one for two weeks, plus...Read more
Company wrote 0 public responses to the review from Nov 01, 2013.
My fresh out of box VelocityMicro laptop crashdumped and,I wanted it fixed, only certain hours on M-F to talk to tech support(nice enough guys)who I had to wait on hold....for. If your laptop needs an new HDD right out of the box, like mine did, and you decide you want...Read more
Company wrote 0 private or public responses to the review from Aug 13, 2013.
Ive been having problems with my computer for a while now relating to god knows what or why. ive contacted support now maybe 6 different time(most for different reasons), and only once did have my problem resolved(computer wouldnt sleep). They dont want to do anything...Read more
Company wrote 0 public responses to the review from Jun 28, 2013.
I purchased 5 tablets for Xmas presents. not to expensive but $100 a piece. I started Xmas in October so velocity mcro policy is over 60 days u pay shipping if there's a problem.opened tablet screen did not work. Called was told I had to send a copy of my reciept 3...Read more
Company wrote 0 public responses to the review from Jan 11, 2013.
follow up, received gamer comp. in non-working order & didn't work after receiving 5 wks. latter. wasn't told as to what caused these problems. had to learn by doing. installed a hrd. drv. lite on front pannel, rewired (1) fan to show rpm's, learned how to chg. bios...Read more
Company wrote 0 private or public responses to the review from Mar 12, 2012.
thinking of purchasing a gaming computer do not consider a velocity micro . read a review before i made purchase of $3k z55 gamer in which the person was totally unhappy (thought maybe a isolated case) wrong had similar problems: upon arrival no picture sent unit back...Read more
Company wrote 0 private or public responses to the review from Oct 03, 2011.
was unable to view monitor on new velocity micro z55 $3,000 computer. had to return after velocity approval asap. waite 5 wks. & still was not informed as to what the problem was and per tech instructions i had to re-install oem software/drivers. eventually...Read more
Company wrote 0 private or public responses to the review from Dec 16, 2010.
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